Refund / Cancellation Policy

1. Once the service is delivered, we cannot revert or return the service hence refund is not possible

2. The refund decision solely lies with SMBNEXT Pvt. Ltd. management and will be taken after looking into the reasons for the refund

3. The reasons for refund should be supported by satisfactory evidence otherwise refund requests will not be considered valid

4. In all circumstances, the decision of SMBNEXT Pvt. Ltd. management will be final and binding 

 

Arbitration

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If any dispute arises between you and SMBNEXT Pvt. Ltd. during your use of our Services or thereafter, in connection with the validity, interpretation, implementation, or alleged breach of any provision of the User Agreement, the dispute shall be referred to a sole Arbitrator who shall be an independent and a neutral third party identified by SMBNEXT Pvt. Ltd. The place of arbitration shall be Mumbai, Maharashtra. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language.